SMART EI Practices for connecting better at work

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EI Clinics for STAFF & Leaders

Presented by Bill Cropper
The Change Forum
TEL: 07-4068 7591

Still time to register for these lively and insightful learning events for staff and leaders...

Check out our 5 SMART EI practices to improve

emotional self-management, connect better with others and handle feelings positively…

Working with Emotional Intelligence

          1-day interactive seminar for all Staff



“EI at Work made me feel stronger as a person working with others, helped me understand my feelings and learn how to deal with emotions more effectively in my work relationships.”  Bronwyn M, Dept of Communities

ò See our Article on Finding Feelings and how to express them appropriately at work


This lively, fun and interactive 1-day staff seminar explores why EI matters for constructive relationships, emotional self-management and being a good team player. It shows you how to apply 5 SMART EI practices to manage moods and work in better with others. You’ll learn how to:

¡  Identify the impact emotions have on you and your work ability

¡  Practise techniques to take control of your feelings & see how they affect you at work

¡  Manage your moods and control negative emotions we all have from time to time

¡  Gain insights into how feelings influence your job satisfaction and approach to work

¡  Enhance your ability to get along with others and deal better with difficult moments

Course Features...

¡  Complete the 5-SMARTS EI Quiz to track your emotional habits & what you need to work on

¡  Practise tools to take control of your feelings, exercise emotional self-control & get along better

¡  Comes with a 100-page self-coaching Guide with 20 tools to help you relate with more EI at work


“If you ever have a chance to do this course, grab it! I loved the non-threatening way you ran the course and the range of visual aids and variety of presentation styles used was a nice mix of talk, discussion, group exercises… And the guide? Wow, this is a great resource!” 

Judy S, The Cathedral School

Words people use about Bill’s EI clinics: “powerful”, “engaging”, “fantastic”,  “life-changing”, “fun”, “insightful”, “encouraging”, “enlightening”, “inspiring”, “motivating”

Register NOW On-Line or Call 07-4068 7591

Personal Mastery: Leading with Emotional Intelligence

2-day clinic for leaders on

7 crucial EI practices every leader needs

“As always, excellent, motivating and engaging. Bill, you’re always great and inspirational. You have a great deal of knowledge, impart this well and are very supportive of where everyone is at.” Kellie S., Deputy Principal


TOWNSVILLE May 26-27 ~ CAIRNS May 30-31 

ò See our article on the 7 Crucial EI Practices: tools you really can’t afford to be without


Personal Mastery: Leading with Emotional Intelligence is one of the most powerful and practical tool-based programs you can do to master the things that really matter in leading well. Whatever walk of leadership life, this comprehensive, practice-based program shows you how to apply 7 critical EI Practices to manage emotions more mindfully, create more connective cultures and bring out the best in you as a leader.  Over 2 practise-intensive days we’ll arm you with loads of tools and insights to help you:   

¡  Connect better with people you lead to inspire and motivate them

¡  Master practical tools to manage emotions and use them mindfully

¡  Assess the impact of your emotional patterns have on your leader effectiveness

¡  Deal with disruptive feelings and reduce their effect on work performance and well-being

¡  Tackle tough leadership dilemmas in more emotionally intelligent ways

¡  Control emotional hijacks and create a better emotional climate at work

¡  Cultivate a more connective and resonant leadership style

“Leading with EI taught me to look inside first before looking out, to do more reflecting and to practise to learn how to be a better leader. I liked the ‘how-to’ strategies and emphasis on the importance of practising the tools. You made it real, relating our learning back to real work and life examples and then back to our strategies. I have been referring back to your excellent take-home book often...”  Amanda P. Queensland Studies Authority

REGISTER NOW On-Line or by Email

Safe, small group environment… Attend with a friend for less… 

1-day STAFF clinic:   [Full Fee (GST inc):  $528pp]

           General:  Single $475 or $895 for 2…     NFP/Schools: $440 per person

2-day LEADER clinic:  [Full Fee (GST inc):  $825pp]

           General:  Single $795 or $1540 for 2…   NFP/Schools: $693 per person

·        Prices include GST… Payment on invoice within 14 days and prior to attendance

·        Subscribe* to be eligible for discount or standard fee applies (can do with registration)

·        Small groups, average 6-8 (max 12) – a safe place to practise

·        Inclusions: Tuition, comprehensive self-coaching Guide, Lunch and refreshments

·        Venue: Wellington Apart. Hotel E Brisbane; Other CBD venues advised on registration

·        Timing: 8.30 am – 4.30 pm each day

Register On-line,  EMAIL completed form  or CALL 07-4068 7591

Subscribe or Connect for updates and free downloads

Look forward to working with you at one of these practical and down-to-earth clinics  – and please feel free to forward this message to colleagues and staff who might be interested in ways to better manage emotions, stress and relationships at work.

Of course, if you don’t want further updates about our range of  professional development offerings, please see the remove-me option at the bottom of this email.



Bill Cropper

Director - The Change Forum

Bill Cropper - Director






+61-(0)429-687 513

+61-(0)7-4068 7591

+61-(0)7-4068 7555

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for outlines of our current range of leadership & team learning programs

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All Change Forum programs also available for delivery In-House.

Course FEE Includes

• Self-Coaching Toolkit

• Lunch & refreshments

VENUE Central location


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