SMART EI Practices for getting on better at work 

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EI Clinics for STAFF & Leaders

Presented by Bill Cropper
The Change Forum
TEL: 07-4068 7591

Do you find emotions get out of hand too often or

moodiness is making hard work of getting the job done?

Try out 5 SMART EI practices that improve relationships, manage moods and help us work better with others…

1-day coaching clinic for all Staff

Working with Emotional Intelligence

“EI at Work made me feel stronger as a person working with others, helped me recognise and understand my feelings, how I portray emotions towards others and how it affects my work relationships. It helped me learn how to deal with my emotions so I can more effectively deal with others at work.”   Bronwyn M, Dept of Communities

** New Date Brisbane Mar 22  Toowoomba Mar 20

Rockhampton Feb 24   Townsville Mar 28

Cairns Mar 29  Mt Isa May 10

ò Some thoughts on emotional self-management: Managing Emotions at Work

This lively, fun and interactive 1-day seminar for all Staff shows what EI is, why it matters for constructive relationships and how it can influence your level of job satisfaction and your approach to work. It explores emotional self-management and being a good team player and demonstrates how to apply 5 essential EI practices to improve relationships, manage moods and work better with others. You’ll learn about:

¡  Identifying the impact emotions have on you and your work ability

¡  Using techniques to take control of your feelings and responses to others at work

¡  Managing your moods and controlling negative emotions

¡  Coping better with stress, pressure and the demands of change

¡  Getting along better with others and how to deal better with difficult moments

¡  Emotional self-responsibility: how you own your feelings and impacts you have on others

 Also coming to


Positive Performance


turn tough performance talks into constructive solutions sessions



“I feel so much more confident to bring up performance issues after this course." Lisa B

Outline & Registration On-line


BRISBANE March 1-2

7 Practices of EI Leaders

Refresh your capacity to better manage yourself and connect more effectively with the people you lead

HERVEY BAY Mar 23-24  T’WOOMBA Apr 18-19


 “Thoroughly enjoyed this clinic! I’ve gained confidence to initiate and handle conversations I always avoided before." Annie C

Outline & Registration On-line


…also In-house on request…

or through individual coaching

“If you ever have a chance to do this course, grab it! I was initially worried it might be too touchy-feely, but this wasn’t the case. I loved the non-threatening way you ran the course and the range of visual aids and variety of presentation styles used was a nice mix of talk, discussion, group exercises… And the guide? Wow, this is a great resource!” 

Judy S, The Cathedral School

Course Features...

¡  Complete the 5-SMARTS EI Quiz to track your emotional habits & what you need to work on

¡  Practise tools to take control of your feelings, exercise emotional self-control and get along better with others

¡  Receive a 100-page self-coaching Guide with 20 tools to help you relate with more EI at work


YES! Register NOW or Call 07-4068 7591


Do you know others who might be interested in ways to better manage emotions, stress and relationships at work?

Why not come along with a colleague and practise the tools together back at work…

REGISTER NOW On-Line or by Email

…and keep your New Year resolutions on track!

New Year Kick-start Specials...

Subscribe* and pay less…  Come along with a colleague and save more!

1-DAY Clinics: [ Full Fee (GST inc) $660 ]

           General*:        Single $550 or save more with just $990 for 2…

           NFP/Schools*: Single $495 or save more with just $925 for 2…          

·        Subscribe* to be eligible for discount or standard fee applies (can do with registration)

·        Prices include GST… Payment on invoice within 14 days and prior to attendance

·        Small groups, average 6-8 (max 12) – a safe place to practise

·        Inclusions: Tuition, comprehensive self-coaching Guide, Lunch and refreshments

·        Venue: Wellington Apartment Hotel, E. Brisbane; Other CBD Venues advised on registration

·        Timing: 8.30 am – 4.30 pm each day

Register On-line,  EMAIL completed form  or CALL 07-4068 7591

Subscribe or Connect for updates and free downloads

For background articles and tips on emotional intelligence see Why EI Matters on-line for links to our information FactFiles and CC E-News e-zine back-issues on the subject of emotional intelligence.

Look forward to working with you and your emotions at one of these practical and down-to-earth clinics – and please feel free to forward this message to colleagues and staff who might be interested in ways to better manage emotions, stress and relationships at work.

Of course, if you don’t want further updates about our range of professional development offerings, please see the remove-me option at the bottom of this email.



Bill Cropper


Bill Cropper Director

The Change Forum






+61-(0)429-687 513

+61-(0)7-4068 7591

+61-(0)7-4068 7555

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for outlines of our current range of leadership & team learning programs

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All Change Forum programs also available for delivery In-House.

Course FEE Includes

• Self-Coaching Toolkit

• Lunch & refreshments

VENUE Central location


by Email or Phone


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