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Personal Mastery:

Leading with Emotional Intelligence

…7 crucial EI practices every leader needs to lift self-awareness,

build better connections & bring out the best in you & others…

Sunshine Coast Uni July 23-24 ~ Brisbane Sept 10-11

“Excellent, motivating and engaging as always. You’re inspirational.” Kelly D, Principal

For other locations, dates & courses see our on-line Course Calendar

Why not run one of our EI programs

for your leaders, staff, teachers or teams in-house?

ò Read more about the 7 Crucial EI Practices & tools you really can’t afford to be without


7 PM-EI Practices every leader needs

Lift your leadership to the next level. You’re probably managing pretty well right now. But most good managers want to be even better leaders. It’s said the higher you ascend up the organisation-ladder, the more the practices of Personal Mastery and Emotional Intelligence (PMEI) matter. In fact, PMEI matters no matter what level you’re on at the moment. Why?

·     Because it’s widely-known that PMEI is at the heart of good leadership, good teams, good relations, good cultures & good work

·    Because leadership is emotional. Feelings form a backdrop to everything else leaders do. It all harks back to feelings in some way

Personal Mastery: Leading with Emotional Intelligence

“A must for every manager - well worth going to” Renae T., Social Services Director

Sunshine Cst Uni July 23-24

Brisbane Sept 10-11

Cairns Dec 7-8

This workshop IS emotional intelligence in action!

“Reading Goleman helped but you go to deeper levels than his books with actual tools I can put into practice, that have elevated my awareness” Sandra W - Snr Health Manager

Self-control, connecting with others, dealing with disruptive emotions, exercising wisdom, judgement, decisiveness, discretion and determination in navigating the subtle social politics of organisational relationships – all hallmarks of successful leaders. EI underpins all these, by giving leaders capacities to be more mindful, self-aware, connective, influential, positive, resilient, approachable and inspiring...

This is where the Change Forum’s EI clinics come in. Bill’s been designing practical, applications-based EI coaching clinics for senior managers, leaders, principals, teachers and teams since 2005. He’s accumulated a wealth of leadership coaching experience in this vital and dynamic field that can help you:

·     Connect better with the people you lead to inspire and motivate them

·     Master practical tools to manage emotions and use them mindfully

·     Tackle tough leadership dilemmas in more emotionally intelligent ways

·     Control emotional hijacks and create a better emotional climate at work

·     Cultivate a more mindful, connective and resonant leadership style


Some of the words people use about Bill’s EI clinics include: “powerful”, “engaging”, “fantastic”, “fun”, “insightful”, “encouraging”, “enlightening”, “inspiring”, “motivating”

Review Course Outline…   Download Course Flyer  2-Day Clinic Fees below


Also coming up from The Change Forum…

Extend your existing EI leadership capabilities with…

Mindful Leadership

in Action

Training your brain to improve attention, focus and presence and reduce leader-stress

Brisbane July 27-28

Sunshine Cst July 31

Rockhampton Aug 3

Toowoomba Aug 26

Mackay Sept 14

Cairns Sept 17

Take a frank, fact-based and solutions focused approach to… 

Positive Performance Conversations

Tackle poor performance & deliver difficult feedback positively and constructively with confidence

Brisbane Aug 27

Hervey Bay Aug 28

Cairns Sept 4

Rockhampton Sept 8

Sunshine Cst Sept 9

Mackay Sept 15

Cope more confidently with contentious conversations

Dealing with

Difficult Discussions

A 7-stage roadmap & tools to convert destructive confrontation

into constructive conversation

Hervey Bay July 27-28

Sunshine Cst July 29-30

Rockhampton Aug 4-5

Cairns Aug 13-14

Brisbane Aug 18-19

Toowoomba Aug 24-25


Personal Mastery: Leading with Emotional Intelligence is a comprehensive, practice-based program that equips you with loads of tools and insights into how to apply 7 critical EI Practices to manage emotions more mindfully, create more connective cultures and bring out the best in yourself and others. [Course outline and registration links on-line].

Emotionally intelligent leaders understand that EI matters for good work and good teams – that for people to put in a superior performance, you have to recognise feelings and connect with people first. Here’s 5 vital reasons to get involved in this workshop.

·      Because leaders, as ‘emotional care-takers’, affect performance, morale and motivation

·      Because EI is the cornerstone of connectivity – and to lead well, first you need to connect

·       Because leaders need to manage themselves before taking on the task of leading others

·       Because it’s crucial to be mindful of the impact your patterns have on people you lead

·      Because many of the significant blunders leaders make can be traced back to a lapse in EI

Is this right for you? Whatever your level or positiondirector, principal, team leaderthis clinic, with its 3rd edition Self-Coaching Guide, has evolved into one of the most powerful and practical tool-based programs you can subscribe to, to master the things that really matter in leading well. People from all walks of leadership life have used this clinic to mindfully manage moods and enrich their relational and emotional self-awareness skills.

Course Features:  Those who’ve been along to other Change Forum events know that Bill takes a down-to-earth approach and creates a relaxed, engaging, safe and FUN environment.

·       Stock-take your EI skills with our EI Leader Inventory based on The 7 Practices

·       Translate theory into tangible tools and actions

·       Try out a variety of easy-to-apply techniques and tools to use back at work

·       Take-away a 150-page 3rd edition of our self-coaching guide with 27 easy-to-use tools

·       Develop a personal EI improvement plan using our 5-step self-coaching model


Refresh your capacity to connect well with the people you lead

REGISTER NOW On-Line, by Email or Fax

Attend with a Friend & Save… Multiple Places for less…

Standard 2-Day Fee (GST inc):  $825…  NFP/Schools $693 

Discount:* General $770 single or 2 places $1496… NFP/Schools: $660pp

Standard 1-Day Fee (GST inc):  $528…  NFP/Schools $451 

Discount:* General $462 single or 2 places $880…  NFP/Schools: $410pp

* Discounts apply for Past Participants, Mail-List Members & LinkedIn Connections

Subscribe here  OR Arrange participant subscription on registration


Register first, pay on invoice…

·        Prices include GST… Discount applies from date of registration

·        Discounts apply* for Mailing List Members or LinkedIn connection for each Participant*

·        Payment on invoice within 14 days and prior to attendance

·        Venue: Urban Brisbane, Hervey Bay Hotel, Sunshine Coast Uni, other CBD venues to be advised

·        Inclusions: Light lunch, refreshments and comprehensive self-coaching Guide

·        Timing: 8.30 am - 4.30 pm each day

CALL 07-4068 7591… Register on-line or FAX/EMAIL completed form

Connect LinkedIn or Subscribe


All Change Forum programs can be delivered IN-HOUSE.  So if dates don’t suit or you’d like to incorporate one of our many clinics into your teambuilding or leadership development initiatives, why not contact us direct or through our on-line enquiry form to discuss ways we can help.

Review outlines of our range of EI, personal mastery and mindfulness clinics or find out about other programs we offer in The Change Forum Course Directory. Background articles and tips on emotional intelligence in Why EI Matters on-line, with links to our information FactFiles and CC E-News e-zine issues on the subject of emotional intelligence.

Look forward to working with you at one of these practical and down-to-earth clinics  – and please feel free to forward this message to other contacts you have in your region or networks who are interested in lifting their leadership to the next level.


Bill Cropper

Director - The Change Forum

PS. If you don’t want further updates about our range of  professional development offerings, please see the remove-me option at the bottom of this email.

Bill Cropper - Director






+61-(0)429-687 513

+61-(0)7-4068 7591

+61-(0)7-4068 7555

See our full Course Directory

for outlines of our current range of leadership & team learning programs

Call, Email or Enquire On-line

All Change Forum programs also available for delivery In-House.

Course FEE Includes

• Self-Coaching Toolkit

• Lunch & refreshments

VENUE Central location


or Phone, Fax or Email

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