Master emotions and connect better with people you lead

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Personal Mastery: Leading with Emotional Intelligence

7 crucial EI Practices for leaders at all levels

2-day in-depth coaching clinic for leaders

CAIRNS Sept 14-15 ~ Townsville Sept 5-6

Brisbane Aug 1-2  ~ Mackay Aug 21-22

How to manage yourself better and really connect with the people you lead to create a happier, healthier work culture

**Register by JULY 28 & pay just the multiple place rate! See below


Leadership Insulator – Emotional Control

How aware we are of our emotions, and how well we manage them, affects the culture and behaviour of the teams we lead.  Emotions colour the way we talk to each other, how constructive our conversations are and how positively we handle our relationships.  

·       As leaders, emotional intelligence helps us detect, connect and deal with emotions more effectively.

·       It helps us cope better with frustration, control disruptive emotions and get on well with others.

·       Its absence breeds irritation, negativity, dysfunctional relationships and turns teams toxic.

Despite decades of leadership training, belligerent bosses who can't get a grip on their disruptive emotions are still abundant in our workplaces. They leave a trail of work-based  trauma and tension behind them, and rarely look back to see the damage they do – to performance, morale, relationships, staff retention or culture.

See our full Article: Leaders who Lose It


 “Leading with EI reminded me that I need to connect more with my people, find compassion and empathy to deal with their situations in a better way. I refer back to your excellent take-home book often...”  Jackie K High School Principal


 Personal Mastery: Leading with Emotional Intelligence

7 Practices of Emotionally Intelligent Leaders

“Some of the best training I’ve done in many years. So very relevant to the work we do as leaders.”  Sandra B, Community Services

Our EI clinic for leaders with its comprehensive self-coaching guidebook, is one of the most powerful and practical tool-based programs you can do to master the things that really matter in leading well…

Read about the 7 Key EI Practices that every leader needs

Why not make time to come along to one of our next inspirational EI Leader coaching clinics...

Townsville Sept 5-6 ~ CAIRNS Sept 14-15 ~ Brisbane Aug 1-2

Hervey Bay July 27-28 ~ Mackay Aug 21-22 ~ Toowoomba  Aug 28-29


Extra to Save if you Register by JULY 28 – details below…

Some of the words people use about Bill’s EI clinics: “powerful”, “relevant”, “fantastic”, “fun”, “insightful”, “encouraging”, “enlightening”, “inspiring”, “motivating” and “engaging”

Those who’ve been along to other Change Forum programs know Bill takes a down-to-earth approach and creates a relaxed, engaging, safe and fun environment for learning


This workshop IS emotional intelligence in action!

We’ve been designing practical, applications-based EI clinics for senior managers, leaders, principals, teachers and teams since 2004. This vital, dynamic program can help you:

·       Assess your emotional patterns and the impact they have on your leader effectiveness

·       Apply 7 critical EI Practices to manage emotions and use them more mindfully

·       Control emotional hijacks and create a better emotional climate at work

·       Connect better with the people you lead to inspire and motivate them

·       Handle disruptive feelings and reduce their effect on work performance & well-being

·       Tackle tough leadership dilemmas in more emotionally intelligent ways

Download Brochure  or  Read more on-line


 “Reading Goleman helped but you go to deeper levels than his books with actual tools I can put into practice”  Sandra, Health Manager


YES! Register me NOW! 

Subscribe and pay less…  Come along with a colleague and save more!

   Registration details below

Subscribe or Connect for updates and free downloads


ALSO coming up soon in NQ…


Dealing with Difficult Discussions

In-depth 2-day tour of tools and steps to help you convert conflict and argument into constructive conversation

Townsville Aug 10-11

Cairns Sept 7-8

Mackay Oct 18-19

Positive Performance Conversations

10 Social & Emotional Team Intelligence Dimensions for more connective high-performing team cultures

Cairns Sept 11

Townsville Sept 12

Mackay Aug 22

Looking for help with specific leader issues, team relationship or culture concerns, dealing with difficult leadership challenges, etc?

cid:image012.png@01D27B48.6C96CE5007-4068 7591…  Contact Bill to ask about personal leadership Coaching


Something else at the top of your change or development to-do list?

See our on-line Course Calendar for other clinics & dates

See our full Directory for In-House options

for leaders & teams…



REGISTER NOW On-Line or by Email

…and revitalise the way you connect with your team!

Subscribe* and pay less…  Come along with a colleague and save more!

  Register by JULY 28 & everyone pays just the multiple place rate!!

2-DAY Clinics: [ Full Fee (GST inc) $1100 ]

           General*:        Single $990 or save more with just $1760 for 2 ($880 pp)

           NFP/Schools*: Single $825 or save more with just $1540 for 2 (770 pp)

1-DAY Clinics: [ Full Fee (GST inc) $660 ]

           General*:        Single $550 or save more with just $990 for 2 ($495 pp)

           NFP/Schools*: Single $495 or save more with just $935 for 2 (468 pp)

     Register first, pay on invoice

·        *Special Discount applies only to the Leading with EI clinic promoted in this notice

·        Subscribe* to be eligible for discount or standard fee applies (can do with registration)

·        Prices include GST… Payment on invoice within 14 days and prior to attendance

·        Small groups, average 6-8 (max 12) – a safe place to practise

·        Inclusions: Tuition, comprehensive self-coaching Guide, Lunch and refreshments

·        Venue: Ibis Styles Hotel Cairns; Seagulls Resort Townsville; Other CBD venues advised on registration

·        Timing: 8.30 am - 4.30 pm each day

 07-4068 7591… Register On-line or EMAIL completed Form

Subscribe or Connect for updates and free downloads

Background articles and tips on emotional intelligence in Why EI Matters on-line, with links to Articles, Newsletter back-issues and information FactFiles available for free download to subscribers to our website. 

Having some practical tools to help you adopt and refine an emotionally intelligent approach really can make a difference to your daily leadership practice.

Look forward to working with you at one of these practical, down-to-earth clinics – and please forward this message on to other contacts in your region or networks who might be interested in lifting their leadership to the next level.



Bill Cropper


Bill Cropper Director

The Change Forum





+61-(0)429-687 513

+61-(0)7-4068 7591

See our full Course Directory

for outlines of our current range of leadership & team learning programs

Call, Email or Enquire On-line

All Change Forum programs also available for delivery In-House.

Course FEE Includes

• Self-Coaching Toolkit

• Lunch & refreshments

VENUE Central location


by EMAIL or Phone


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