7 EI Practices help leaders tackle Difficult Discussions more mindfully

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Connectivity is the precondition for everything else Leaders do

Refresh your capacity to really Connect with the people you lead

Prepare now to make a more Emotionally Intelligent start

to building a cohesive, resilient team in 2017


Nov 24-25

Personal Mastery:

Leading with Emotional Intelligence

Ü 2-day clinic on 7 Key Practices every leader needs

Successful leaders know their emotional patterns have a lot to do with how others behave, perform and interact.

They know they’re emotional care-takers and how they handle emotions impacts morale and motivation

What’s your emotional self-management like?

Reflect, re-energise and try-out a range of easy-to-apply tools to bring out the best in you as an EI Leader!

More Information



or ( 

07‑4068 7591

“I wanted to ensure I’m being the best leader I can be. Leading with EI reminded me that instead of getting frustrated with some people, I need to connect with them, find compassion and empathy to deal with their situations in a better way. I’ve been referring back to your excellent take-home book often...”  Jackie K High School Principal

  Personal Mastery: Leading with Emotional Intelligence

BRISBANE Nov 24-25

Helping leaders at any level enhance their capacity to connect & support their team

·       Assess the impact your emotional patterns have on your leader effectiveness

·       Develop your own personal EI self-coaching plan using our 5-step self-coaching model

·       Apply 7 critical EI Practices to manage emotions and use them more mindfully

·       Control emotional hijacks and create a better emotional climate at work

·       Deal with disruptive feelings and reduce their effect on work performance and well-being

·       Cultivate a more connective leadership style to better connect with people you lead

·       Tackle tough leadership dilemmas in more emotionally intelligent ways

Ü REGISTER NOW to secure

your place!

2017 Dates available on-line soon

Also Still places for … 

            Dealing with 


2-day in-depth exploration of our unique roadmap and tools to become better prepared for handling contention, dissension and conflict

Use our 7-stage model to help you:

ü Plan and structure difficult discussions

ü Identify common mistakes to avoid

ü Start a difficult discussion more easily

ü Raise tough topics with less defensiveness

ü Dissect differences and defuse difficulties

ü Handle hostility and reduce tension

ü Deal with disruptive emotions

ü Take the heat out of difficult moments

All leaders are expected to be able to deal with contention and conflict

Why not be prepared next time you have a difficult situation to resolve?

i Outline  !Registration

Some of the words people use about Bill’s EI clinics: “powerful”, “engaging”, “fantastic”, “fun”, “insightful”, “encouraging”, “enlightening”, “inspiring”, “motivating” and “engaging”

All Change Forum clinics are practical, challenging and stimulating. Those who’ve been along to other Change Forum programs know that Bill takes a down-to-earth approach and creates a relaxed, engaging, safe and FUN environment for learning.  Here’s 5 reasons to choose a Change Forum clinic...

  • Solid learning in a safe, small group environment
  • Practical tools & frameworks for back-at-work action
  • Down-to-earth, hands-on and relevant
  • Comprehensive, easy-to-follow self-coaching guides
  • Serious fun and fantastic facilitation

If scheduled dates don’t suit you can always arrange for one of our many Change Forum programs to be delivered IN-HOUSE for your leadership group or team. Contact us direct or through our on-line enquiry form to discuss ways we can help.

“Reading Goleman helped but you go to deeper levels than his books with actual EI tools I can put into practice that have elevated my awareness” Sandra W, Snr Health Manager

REGISTER NOW On-Line or by Email

Attend with a Friend & Save… Multiple Places for less…

General* 2-day clinic (GST inc):  Single $825…  2 places/clinics $1575

NFP/Schools* 2-day clinic:     Single $726…  2 places/clinics $1375

(Full Fee 2-day clinic $880 pp)

     Register first, pay on invoice

·        Subscribe* to be eligible for discount or standard fee applies (can do with registration)

·        Prices include GST… Payment on invoice within 14 days and prior to attendance

·        Small groups, average 6-8 (max 12) – a safe place to practise

·        Inclusions: Tuition, comprehensive self-coaching Guide, Lunch and refreshments

·        Venue: Wellington Apartment Hotel E. Brisbane; Other CBD venues advised on registration

·        Timing: 8.30 am - 4.30 pm each day

( 07-4068 7591… Register On-line or EMAIL completed Form

Review outlines of our range of EI, personal mastery and mindfulness clinics or find out about other programs we offer in The Change Forum Course Directory. Background articles and tips on emotional intelligence in Why EI Matters on-line, with links to our information FactFiles and CC E-News e-zine issues on the subject of emotional intelligence.

Look forward to working with you or your colleagues at one of these practical and down-to-earth clinics   and please let you HR, OD and others in your regional networks know too!


Bill Cropper

Director - The Change Forum

PS. If you don’t want further updates about our range of professional development offerings, please see the remove-me option at the bottom of this email.

Bill Cropper - Director






+61-(0)429-687 513

+61-(0)7-4068 7591

+61-(0)7-4068 7555



See our full Course Directory

for outlines of our current range of leadership & team learning programs

Call, Email or Enquire On-line

All Change Forum programs also available for delivery In-House.

Course FEE Includes

• Self-Coaching Toolkit

• Lunch & refreshments

VENUE Central location


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