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                presented by

               BILL CROPPER
     Director - The Change Forum
     Call, Email or Enquire On-Line
        Tel:   +61-(0)7-4068 7591
        Mob: +61-(0)429-687 513

Personal Mastery:

7 crucial Emotional Intelligence practices

every leader needs – to connect and inspire

ò See why… and join me at our next

2-day EI Leadership clinic

Brisbane Dec 3-4  ~  Cairns Dec 7-8

presented by Bill Cropper

“A must for every manager - well worth going to” Renae T, Social Services Director

“Excellent, motivating & engaging as always. You’re inspirational.” Kelly D, Principal


Register On-Line, by Email or Call 07-4068 7591

Some of the words people use about Bill’s EI clinics include: “powerful”, “engaging”, “fantastic”, “fun”, “insightful”, “encouraging”, “enlightening”, “inspiring”, “motivating”

ò See our article on the 7 Crucial EI Practices - tools you really can’t afford to be without



7 crucial EI practices to lift your leadership

The higher you go up the organisation-ladder, the more practices linked to Personal Mastery and Emotional Intelligence (PMEI) matter.

Personal Mastery:

Leading with Emotional Intelligence

Brisbane Dec 3-4

Cairns Dec 7-8


This workshop IS emotional intelligence in action!

“Reading Goleman helped but you go to deeper levels than his books with actual tools I can put into practice”

Sandra, Health Manager

Why not run one of our EI programs IN-HOUSE for your leaders or teams?

In fact, it matters no matter what rung you’re on at the moment. Why?

·       Because PMEI is core to good leadership, good teams, good relations, good cultures and  good work

·       Because leadership is emotional. Feelings form a backdrop to everything leaders do

Self-control, dealing with disruptive emotions, connecting with others, exercising judgement, decisiveness, discretion and determination in navigating subtle social politics of organisation relationships are the hallmarks of successful leaders – and PMEI underpins all these...

Some of the latest research from US-based HCI reaffirms the decisive role EI plays in building leadership acumen and reinvigorating culture and organisation performance. Giving leaders a boost of social and emotional capacity far outstrips the importance of technical aptitude in terms of real performance, the study found.

Bill’s been designing practical, applications-based EI coaching clinics for senior managers, leaders, principals, teachers and teams since 2005. He’s accumulated a wealth of leadership coaching experience in this vital and dynamic field that can help you:

·       Stock-take your EI skills with our Inventory based on the 7 Practices

·       Connect better with the people you lead to inspire and motivate them

·       Master practical tools to manage emotions and use them mindfully

·       Tackle tough leadership dilemmas in more emotionally intelligent ways

·       Control emotional hijacks and create a better emotional climate at work

·       Cultivate a more mindful, connective and resonant leadership style


Review Course Outline…   Download Course Flyer  2-Day Clinic Fees below


also coming up from our “Spring-into-Summer” Series...

Extend your existing EI leadership capabilities with…

Mindful Leadership

in Action

Training your brain to improve attention, focus and presence and reduce leader-stress

Mackay Nov 10

Cairns Nov 16

Bundaberg Nov 24

Brisbane Dec 11

Take a frank, fact-based and solutions focused approach to…


Positive Performance Conversations

Tackle poor performance & deliver difficult feedback positively and constructively with confidence

Brisbane Nov 5

Darwin Nov 19

Hervey Bay Nov 23

Toowoomba Nov 25

Cope more confidently with contentious conversations

Dealing with

Difficult Discussions

A 7-stage roadmap & tools to convert destructive confrontation

into constructive conversation

Brisbane Nov 26-27

Darwin Nov 17-18

Sunshine Cst Dec 1-2

Townsville Nov 11 (1-day)

Hervey Bay Nov 30 (1-day)


Personal Mastery: Leading with Emotional Intelligence with a 3rd edition self-coaching Guidebook, is one of the most powerful and practical tool-based programs you can do to master the things that really matter in leading well.

Whatever walk of leadership life, use this comprehensive, practice-based program to apply 7 critical EI Practices to manage emotions more mindfully, create more connective cultures and bring out the best in you as a leader

·       Translate theory into loads of tangible tools, insights and actions

·       Try out a variety of easy-to-apply techniques and tools to use back at work

·       Take-away a 150-page 3rd edition of our self-coaching guide with 27 easy-to-use tools

·       Develop a personal EI improvement plan using our 5-step self-coaching model


Refresh your capacity to connect well with the people you lead…

Register NOW On-line, by Email or fax

All Change Forum clinics are practical, challenging and stimulating with a comprehensive take-away Toolkit to help you put your learning into practice in real time back at work… Those who’ve been along to other Change Forum programs know that Bill takes a down-to-earth approach and creates a relaxed, engaging, safe and fun environment for learning...


SPRING into SUMMER 2015** (All fees include GST)

Standard 2-Day Course Fee (GST inc):  $825…  NFP/Schools $695 

Subscriber Discount:*

General (GST inc):  $792 single… 2 clinics or 2 places $1496…

                                  NFP/Schools: $660 per person

Standard 1-Day Course Fee (GST inc):  $528…  NFP/Schools $451 

Subscriber Discount:*

General (GST inc):  $462 single… 2 clinics or 2 places $880…

                                  NFP/Schools: $418 per person

Register first, pay on invoice…    

·        Subscribe* to be eligible for discount (as part of registration or beforehand)

·        Prices include GST… Discount applies from date of registration

·        Payment on invoice within 14 days and prior to attendance

·        Venue: Inner city venues confirmed on registration

·        Inclusions: Light lunch, refreshments and comprehensive self-coaching Guide

·        Timing: 8.30 am - 4.30 pm each day

CALL 07-4068 7591… Register on-line or FAX/EMAIL completed form

Connect or Subscribe

* Discounts apply for Past Participants, Mail-List Members & LinkedIn Connections

Subscribe here  OR Arrange participant subscription with Registration


Review outlines of our range of EI, personal mastery and mindfulness clinics or find out about other programs we offer in The Change Forum Course Directory. Background articles and tips on emotional intelligence in Why EI Matters on-line, with links to our information FactFiles and CC E-News e-zine issues on the subject of emotional intelligence.

Look forward to working with you at one of these practical and down-to-earth clinics   and please feel free to forward this message to other contacts you have in your region or networks who are interested in lifting their leadership to the next level.


Bill Cropper

Director - The Change Forum

PS. If you don’t want further updates about our range of  professional development offerings, please see the remove-me option at the bottom of this email.

Bill Cropper - Director






+61-(0)429-687 513

+61-(0)7-4068 7591

+61-(0)7-4068 7555

See our full Course Directory

for outlines of our current range of leadership & team learning programs

Call, Email or Enquire On-line

All Change Forum programs also available for delivery In-House.

Course FEE Includes

• Self-Coaching Toolkit

• Lunch & refreshments

VENUE Central location


or Phone, Fax or Email


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