Leading with Emotional Intelligence

7 crucial EI Practices you need to manage emotions positively, connect better with people you lead and dramatically deepen your leadership talent

Sunshine Coast May 2-3 ~ Brisbane June 15-16

Cairns April 14-15 Rockhampton May 19-20

Townsville May 26-27 Hervey Bay June 20-21  

Presented by Bill Cropper – The Change Forum 

ò See our article on the 7 EI Leader Practices – tools to really give your leadership a lift!


Hop on-line and reserve a place before Easter

Attend with a friend for less… Also Discounts for NFP, schools, mail-list members

“As always, excellent, motivating, engaging. You’re always great & inspirational.”

Kellie S, Deputy Principal

Some of the words people use about Bill’s EI clinics include: “powerful”, “engaging”, “fantastic”, “fun”, “insightful”, “encouraging”, “enlightening”, “inspiring”, “motivating”


Being smart-enough isn’t good enough to lead well anymore if it ever was. Why?

·       Because emotions come first for good work, good teams, good performance and good leadership

·       Because great leaders know their emotional patterns have a lot to do with how successfully they interact with others around them

·       Because leaders are emotional care-takers and how they handle emotions impacts morale and motivation

·       Because many blunders leaders make can most likely be traced back to a lapse in emotional intelligence

·       Because emotional intelligence is the cornerstone of connectivity and great leaders know they have to connect with people before they can achieve pretty much anything else

Do you want to cope more confidently with contentious conversations?

ò See our Ten Top Tips to Tackle Tough Talks

Become aware & prepared for

Dealing with Difficult Discussions

Brisbane April 14-15

Cairns April 21-22

Mackay May 5-6

Sunshine Coast May 16-17

Hervey Bay May 30-31

Townsville June 6-7

“Very well-presented program. I learned an incredible amount about how to have difficult conversations without making things worse and approach them in a calmer, productive way.”

Lesley W. Gold Coast Health

LEADING with EMOTIONAL INTELLIGENCELeaders set the behaviour benchmark for their teams. This means becoming more emotionally intelligent - being more in control of our feelings, thoughts and actions, more alert to others around us, more emotionally balanced and better able to handle disruptive behaviour. Over 2 practise-intensive days you’ll pick up lots of tools and insights to help you:   

¡  Connect better with people you lead to inspire and motivate them

¡  Master practical tools to manage emotions and use them mindfully

¡  Assess the impact of your emotional patterns have on your leader effectiveness

¡  Deal with disruptive feelings and reduce their effect on work performance and well-being

¡  Tackle tough leadership dilemmas in more emotionally intelligent ways

¡  Control emotional hijacks and create a better emotional climate at work

¡  Cultivate a more connective and resonant leadership style

Whatever walk of leadership life, this comprehensive, practice-based program shows you how to apply 7 critical EI Practices to manage emotions more mindfully, create more connective cultures and bring out the best in you as a leader.

·       Translate the theory into loads of tangible tools, insights and actions

·       Try out a variety of easy-to-apply techniques and tools to use back at work

·       Take-away a 150-page 3rd edition of our self-coaching guide with 27 easy-to-use tools

·       Develop a personal EI improvement plan using our 5-step self-coaching model

“Leading with EI taught me to look inside first before looking out, to do more reflecting and to practise to learn how to be a better leader. I liked the ‘how-to’ strategies and emphasis on the importance of practising the tools. You made it real, relating our learning back to real work and life examples and then back to our strategies. I have been referring back to your excellent take-home book often...”  Amanda P. Qld Studies Authority

Is this right for you? Whatever your level or position, Leading with Emotional Intelligence is one of the most powerful and practical courses you can do to master the things that really matter for leading well.


Also coming up from The Change Forum…

Working with Emotional Intelligence

EI is not just for leaders…

 1-Day clinic for Staff on what EI is and how to work better with others

Townsville April 12

Brisbane May 13

Toowoomba May 24

Cairns June 2

Mindful Leadership

in Action

Improve attention and focus & reduce leader-stress

Bundaberg April 22

Cairns May 16

Sunshine Cst May 23

Hervey Bay June 7

Brisbane June 2-3

Townsville June 27

Positive Performance Conversations

Tackle poor performance positively, constructively & with confidence

Brisbane April 13 - May 3

Cairns April 19

Townsville April 21

Hervey Bay April 29

Sunshine Coast June 13

REGISTER NOW On-Line or by Email

Attend with a Friend & Save… Multiple Places for less…

General 2-day clinic (GST inc):  Single $792…  2 places $1540

NFP/Schools 2-day clinic:     Single $693…  2 places $1320

(Standard Fee 2-day clinic $850 pp)

General 1-day clinic (GST inc):  Single $495…  2 places $924

NFP/Schools 1-day clinic:     Single $440…  2 places $825

(Standard Fee 1-day clinic $528 pp)

     Register first, pay on invoice

·        Small groups, average 6-8 (max 12) – a safe place to practise

·        Prices include GST… Payment on invoice within 14 days and prior to attendance

·        Subscribe* to be eligible for discount or standard fee applies (can do with registration)

·        Inclusions: Tuition, comprehensive self-coaching Guide, Lunch and refreshments

·        Venue: Wellington Apartment Hotel East Brisbane; Waterfront Hotel Maroochydore; Other CBD venues advised on registration

·        Timing: 8.30 am - 4.30 pm each day

CALL 07-4068 7591… Register On-line or EMAIL completed Form


Review outlines of our range of EI, personal mastery and mindfulness clinics or find out about other programs we offer in The Change Forum Course Directory. Background articles and tips on emotional intelligence in Why EI Matters on-line, with links to our information FactFiles and CC E-News e-zine issues on the subject of emotional intelligence.

Look forward to working with you at one of these practical and down-to-earth clinics  – and please feel free to forward this message to other contacts you have in your region or networks who are interested in lifting their leadership to the next level.



Bill Cropper

Director - The Change Forum

PS. If you don’t want further updates about our range of  professional development offerings, please see the remove-me option at the bottom of this email.

Bill Cropper - Director






+61-(0)429-687 513

+61-(0)7-4068 7591

+61-(0)7-4068 7555



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for outlines of our current range of leadership & team learning programs

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All Change Forum programs also available for delivery In-House.

Course FEE Includes

• Self-Coaching Toolkit

• Lunch & refreshments

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