The Change Forum

Put people at the centre if you want change success…

Preparing People for Change

Brisbane ~ OCTOBER 24

Leading Change Management

Brisbane ~ OCTOBER 25

Leading Culture Change

Brisbane ~ NOVEMBER 8

Designed & delivered by Bill Cropper

Attend 1, 2 or all 3 for less… Call, Email or Register on-line

Bill Cropper

Director & Presenter

All Change clinics also conducted IN-HOUSE for leadership groups charged with change or senior teams planning strategy...

Call, Email or Enquire online:

Tel: 07- 4068 7591


Three fast-track Clinics to help you take a more People-&-Culture-centred approach to leading change


Preparing People for Change

paving the path to smoother change transitions and take-ups

Brisbane OCT 24


Leading Change Management

applying the 5 Disciplines to make change work

Brisbane OCT 25


Leading Culture Change

leveraging the cultural dimension of change

Brisbane NOV 8


There’s 3 recurrent reasons many change efforts fail. First, we don’t really put people at the centre of change when we design it. Second, we don’t adequately prepare them for it and third, we don’t take into sufficient account the cultural dimension of change. [see our FactFile on the People Side of Change]

The personal side of change often gets under-played, if not entirely overlooked, yet the way people respond personally to change is critical in determining how much, how well or even whether they’ll change at all and unless you have the culture to support it, your change can quickly come unstuck. [Read more in our FactFile on Leading Culture Change]

Multiply your change leader capacity and learn ways to tackle these 3 change bogies with our trio of fast-track clinics. Register for 2 or all 3 clinics and build the ultimate change toolkit – over 400 pages of tips and tools to prepare people for change, design better change processes and integrate culture into the mix.

SPRING Fee Offer for multiple places or multiple events… Register with a friend-or-2 for one Change clinic OR register one place at 2-or-3 programs… Either way, pay less.  Details below... Offer applies to September 30.

Register early to secure your place… And please let colleagues and staff know[Click Titles for individual Course Outlines or download Brochure]

See below for Fee OFFER  & REGISTRATION details



“A very beneficial workshop for an  overview of how people feel when there’s change and ideas to assist with helping them change. Course structure, content and methods used were all great – as is the self-directed guide. I’d love to have the skills that Bill has when presenting information to a group. He’s very good at what he does.” Helen McKenzie – Mackay Hospital and Health Service

Preparing People for Change:  BRISBANE October 24

…paving the path to smoother change transitions and take-ups...

The first step in well-run change is preparing people for it. Asked what they’d do differently if they had their change-time over again, many leaders say: “prepare people better for it”. Sure it’s too late for the last round of change – but what about the next? Do you want to do it differently next time?

This action-based clinic looks at the personal side of change and what leaders can do to handle the emotional dynamics behind change and better prepare people as a prelude to leading them through it. Topics and tools we cover in this clinic will help you...

·         Assess levels of change-fatigue & ways to build resilience

·         Master our ‘PAVERS’ model to plan change preparation steps

·         Factor-in the emotional side of change in people’s reactions

·         Dissect reasons for resistance and  tune in to people’s thinking

·         Challenge people’s  facts, fears and fantasies about change

·         Get engagement and Increase change-ability in your team

·         Be prepared with a people-centred plan for your next change



Register ON-LINE



“Loved the course. I came away inspired and enthused. Great change management tools and principles: and I can see the guide being a much-used reference. You have such an easy manner, prepared to take the group where it needs to go. Your skills as a change agent and trainer allowed you to be flexible and adjust to our needs as learners. I'm fired-up.” Elske Shaw  Crime & Misconduct Commission

Leading Change Management:  BRISBANE October 25

…tools to design & lead people-centred change processes…

Change flounders when we fail to put people at the centre. Many change efforts fall flat because leaders fixate on the steps, systems, structures and schedules to ‘roll’ it out, and fail to take account of often more crucial and complex systemic factors such as culture, context, people and the impact of their own behaviour.

This 1-day fast-track clinic focuses on critical practice areas and tools to design and lead people-centred change management processes. Topics in this tool-kit based clinic will help you...

·         Apply our “PIECERS” model for people change

·         Engage with a range of change roadmaps & models

·         Shape shared change visions & change concepts

·         Systems-think your way through change complexities

·         Facilitate involvement in implementing change

·         Anticipate change dilemmas & challenge mindsets

·         Mobilise, forge relations & run regular change conversations



Register ON-LINE



“I’d thoroughly recommend this clinic to anyone who wants to learn about leading effective culture change. It was well structured, logical and I found the practical tools and discussions about their use extremely insightful. Excellent resources.” Louise Barrett – Director Corporate Services, Queensland Studies Authority 

Leading Culture Change:  BRISBANE November 8

…for leaders serious about renovating culture to improve performance…

Change & culture are lock-step. Changing one without the other is the cause of many change failures because culture can absorb, neutralise, reject or outlast any structural or system change you make. Leaders are often told ‘getting the culture right’ is the most critical facet to focus on for sustainability because it impacts strategy, performance, behaviour and ultimately, change success.  

This unique clinic unpacks what makes up culture and equips you with practical tools to handle culture change better. either as part of a specific culture change effort or an adjunct to support other changes you need to implement. Topics and tools we cover in this clinic will help you…

·         Unpack components of what really makes up culture

·         Recognise signs of constructive or dislocated cultures

·         Plan positive culture change steps with our 8-stage model

·         Drill down on culture to unearth core beliefs and patterns

·         Scan your culture and identify ways to revitalise it

·         Work out where to start with a culture change effort

·         Take on board tips and tools for leading culture change

Register ON-LINE or

use the BROCHURE


All Change Forum  clinics include a comprehensive self-coaching Guidebook to support on-going learning back-at-work


Register NOW on-line, by email or fax…

SPRING Savings – Multiple Registration option applies to SEPT 30 

Attend Multiple Clinics or register Multiple places for less…

General:     Single $473   2-places or 2-events $880  3-places or 3-events $1265

NFP/Schools:  Single $440     2-places or 2-events $825     3 places or 3 events  $1188

·         Prices include GST… Discount applies from date of registration

·         Payment on invoice within 14 days and prior to attendance

·         Venue: CBD venue confirmed on registration

·         Inclusions: Lunch, refreshments and comprehensive self-coaching Guide  

·         Timing: 8.30 am - 4.30 pm each day

·         Register on-line or use the form included in the course Brochure

All Change Forum programs also available IN-HOUSE…


Why not start a conversation with us about your change challenges…

Can we do Leading Change IN-HOUSE? YES – If scheduled course dates don’t suit and you’d like to incorporate any of our clinics into your internal change plans or leadership capacity-building initiatives, use our on-line enquiry form or call [numbers below] to discuss ways we can help.

Need a helping hand with change?  Download our Change Services Profile for useful tips and a snapshot of ways we help with change.  Our Culture Change Services Profile offers insights into what culture is and how to go about changing or renovating it.  Thinking about scanning your current culture? This doesn’t have to be complex or costly… Talk to us about our cost-effective CLEVER dimensions approach…

Thank you for your time. And if you don't want any more news, tips or notices of upcoming learning events in your local area let us know.  [Unsubscribe link below]


Bill Cropper

Director - The Change Forum






+61-(0)429-687 513

+61-(0)7-4068 7591

+61-(0)7-4068 7555


Early Registration >21 days

2-Day / 1-Day (All GST Inc)

• $792 / $473 single

• $693 / $440 Schools / NFP

FEE Includes

• Self-Coaching Toolkit

• Lunch & refreshments

VENUE Confirmed on Registration


or Phone, Fax or Email


>>> Why not let others know... Please forward to colleagues and friends                                                         >>> Subscribe to our mail lists


You're receiving this email from The Change Forum because either you or someone else you know attended one of our learning programs or referred us to you as someone who'd be interested; a part of your organisation or equivalent organisation interstate has used our services; or you made an inquiry about our learning or consulting services. If you want to continue to receive notices of upcoming learning events in your region, free FactFiles on various facets of organisational leadership and change, subscribe to our E-Newsletters or get the latest leadership tool updates and other information from us – please, if you haven't done so already, click to confirm your interest or unsubscribe to no longer receive our emails. We respect your privacy and will not rent, resell or intentionally distribute your email address without your permission.


>>> Please Confirm your inclusion on our mailing list


>>> Please remove me from your mail list                                                                                            >>> Please Update my contact details


>>> To ensure receipt of future mailings, please add to your contacts or approved senders list <<<

© The Change Forum 2013 | PO Box 136 Mission Beach Qld 4852 | T: +61-(0)7-40687591 | W: