Say what you have to Say & Be Heard…

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Rid yourself of reluctance and say what you have to say

in ways that will be heard


HERVEY BAY Oct 18 ~ MACKAY Sept 29


Course Outline to download, Read below or On-line

Register On-line or CALL 07-4068 7591


Regular schedule updates in our on-line Course Calendar

Questionmark[1]Ever envied those conversationally confident people who say what’s on their mind while you sit there in silence, hoping your conversational invisibility shield will hold out just a little bit longer - at least until the end of the meeting?

ò What to do when your conversational invisibility shield fails...

Why isn’t anyone talking? It’s a frequent complaint a lot of leaders have about their team meetings. Not all of us plunge fearlessly into conversations.

Positive Performance





“A comprehensive, engaging workshop and useful toolkit… I feel much more confident to bring up performance issues after this course." Lisa B, Qld Health

Outline & Registration On-line


Dealing with Difficult Discussions

BRISBANE Oct 13-14

SUNSHINE Cst Nov 29-30

ò Ten Top Tips to Tackle Tough Talks

Outline & Registration On-line

Whether it’s shyness self-doubt or sheer panic, speaking-up is a pretty anxiety-provoking proposition for a lot of us.

s  Fear you’ll say the wrong thing?

s  Or look like a fool?

s  Feel awkward, uncomfortable, tongue-tied?

s  Worried your words won’t come out right?

s  Thinking everyone will just criticise you?

s  Freeze, stammer, dry-mouthed, blank-minded?

s  Convinced you don’t even have anything of value to say?

Do any of these sound familiar?  We all have a need to be heard – to have our ideas, views and feelings listened to. Lots of leaders don’t really register how fear-laden, unsafe or uncomfortable quite a few at work feel about saying what’s on their mind.

“I used to sit in passive silence and  retreat from conversations. This program was good for me – gave me some simple tools and a much-needed lift to learn how to talk up more in meetings and conversations.” Richard M, Regional Council

Whatever your job-level, Building Conversational Confidence shows you ways to combat anxiety, engage positively in meetings, speak with influence and say what you have to say in ways that will be heard. Here’s 5 reasons you should register for this clinic:

·       Because lack of conversational confidence can mean missing out on career opportunities

·       Because it hampers you contributing to discussions, asserting yourself and expressing ideas

·       Because it holds you back from making social connections and relating well to others

·       Because it makes you feel ignored, under-valued, alienated, or that don't belong

·       Because others misinterpret your silence as being disinterested, sulky, snobbish or slow

Try out tools in a safe environment with no role plays or other embarrassments...

Building Conversational Confidence

Building on our 12-year track-record in Conversational Coaching, this 1-day program is structured around 10 Conversational Confidence Builders you can use to help you...

·       Overcome conversational hold-backs & confidence-drainers

·       Stamp-out self-limiting self-talk & self-defeating behaviours

·       Break the silence barrier  and prepare yourself to speak-up

·       Find the courage to speak your mind using some easy conversational formulas

·       Connect, listen, respond and engage better in conversations

·       Put across your views so others to take notice of what you have to say

·       Become more calm, self-controlled and less anxious or fearful

·       Come-out with good ideas, express them simply and explain how you think

“Thoroughly enjoyed the clinic. Methods used to demonstrate tools were uncomplicated and more importantly I’ve gained the confidence to initiate and handle conversations Your facilitation style is excellent – well done!”  Annie C, Regional Queensland Institute of TAFE

Review Course Outline… Download Course FlyerRegister as below

Who is this for? This clinic will benefit anyone, regardless of position or level, who wants some tools to help them speak-up more confidently in meetings and other forums. While we sometimes assume if you’re a leader or manager you must have the gift of the gab, research suggests conversational anxiety affects more than 50% of us, level and background aside.

“Absolutely brilliant. Structure, content, and delivery excellent. Certainly gives you the conversational confidence and tools to use on a daily basis to speak up in conversations I used to avoid.”  Amanda B,  Gold Coast High School

This clinic will also be of use to leaders and managers who want to learn ways to coach staff to encourage conversational confidence and contribution...

REGISTER NOW On-Line or by Email…  

Full 1-Day Course Fee (GST inc):  

                  General:  $550…  NFP/Schools $495 

Spring Discount – Building Conversational Confidence:*

                  General $473 pp…    NFP/Schools: $440 pp

Register first, pay on invoice…

·        Subscribe* to be eligible for discount or Full Fee applies (can do with registration)

  • Prices include GST… Payment on invoice within 14 days and prior to attendance

·        Small groups, a safe place to practise:  average 6-8 (max 12)

·        Inclusions: Tuition, comprehensive self-coaching Guide, light lunch and refreshments

·        Venue: Rydges Tradewinds Cairns; Seagulls Townsville; Souths Leagues Club Mackay

·        Timing: 8.30 am - 4.30 pm each day

Register On-line,  EMAIL completed form  or CALL 07-4068 7591

Subscribe or Connect for updates and free downloads

All Change Forum clinics are practical, challenging and stimulating. Those who’ve been along to other Change Forum programs know that Bill takes a down-to-earth approach and creates a relaxed, engaging, safe and FUN environment for learning. 

All Change Forum programs can be delivered IN-HOUSE.  So if dates don’t suit or you’d like to incorporate one of our many clinics into your teambuilding or leadership development initiatives, why not contact us direct or through our on-line enquiry form to discuss ways we can help.

Look forward to working with you on improving your conversational confidence and please forward this message on to colleagues and other contacts in your networks who might also benefit from building-up their conversation toolkit…


Bill Cropper

Director - The Change Forum

PS: Of course, if you don’t want to receive further information, articles or updates about our range of  professional development offerings, please see the remove option at the bottom of this email.

Bill Cropper - Director






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Course FEE Includes

• Self-Coaching Toolkit

• Lunch & refreshments

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