Bill Cropper here with Season’s Greetings to all our valued customers and a preview of our 2013 summer workshop series in Brisbane.  For other locations and dates, or in-house options, see the 2013 course directory on our website – download version available very soon.  Best wishes for a Merry Christmas and a safe and refreshing New Year… 

Christmas Cheers to all – Bill

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The Change Forum

2013 Summer Series to inspire the leader in you...

3 keys to lifting your leadership –

Connectivity? Culture? Conversations?

What’s the New Year Improvement theme for you and your team?

2013 Brisbane Workshop Dates

Start summer with some learning smarts

presented by Bill Cropper

Choose NOW & Register on-line

Change Forum programs also available In-House. Start a conversation today about ways we can help with your leadership, team or personal coaching needs.

Bill Cropper - Director

Tel: 07- 4068 7591

The 3 keys to leadership - Connectivity, Culture Change and Constructive Conversations

Connectivity is what our leadership workshops are all essentially about...

Our Culture Change, Emotional Intelligence, Team-Building and Conversational Coaching Clinics equip people with the interactional and self-awareness skills they need to be more mindful leaders and better team-players,  and build vibrant, healthy and connective work cultures together.

Here’s a list of our first 2013 Summer Workshops coming up in BRISBANE:

(Click course title or download brochures from Programs page at

February 13-14: Fundamental Facilitation  

Facilitation skills are fundamental to leader effectiveness and good group functioning. This 2-day practical Toolkit clinic can benefit anyone who wants to strengthen their ability to work in more effective and engaging ways with groups: leaders, change agents, community engagement workers, chairpersons or trainers. A great refresher if you’re looking to revitalise or update your current approaches to group work…  [see our FactFile on Facilitative Leadership)

February 26-27: Social Intelligence - EI in Teams

SETI stands for Social and Emotional Team Intelligence and every team could do with more of it. This all-new 2-day workshop takes team members or leaders, through a series of activities based on 10 EI Dimensions to help boost your level of SETI and build more positive emotional states like connectivity, resilience, tolerance and respect that contribute dramatically to superior team performance.  [see our FactFile: 10 SETI Dimensions]

March 13-14: Dealing with Difficult Discussions  Confronting or contentious conversations are something every leader could learn to handle better.  This 2-day practical clinic equips you with a robust set of easy-to-use tools to navigate your way through those troublesome moments more confidently and practise a more methodical, controlled and step-by-step approach to convert destructive confrontation into constructive conversations.  [see our FactFile on  Difficult Discussions]

March 15: Emotional Intelligence at Work  Emotions matter for good work, good teams and good relationships. This 1-day interactive seminar for team members shows staff what EI is, why it matters for constructive behaviour and being a good team player, and how to apply some simple, effective tools to improve relationships and interactions at work.  [see our FactFile on Why EI Matters]

March 21-22: Connective Leadership – 7 Practices of EI Leaders Connectivity is about leaders realising that for people to take committed action and put in a superior performance, you have to connect with their feelings first. A leader’s level of EI profoundly affects team climate, work culture and ultimately, job performance. This clinic looks at 7 key EI practices and has evolved into one of the most powerful and practical tool-based events you can do to master things that matter for leading with EI. It comes with a recently fully-updated 3rd edition of our self-coaching guide. [see our FactFile: Leading with EI]

April 18-19: Positive Performance Conversations Tackling poor performance as most leaders will tell you, is one of the most widely feared species of difficult discussions. This practice-oriented 2-day program walks you through a carefully plotted, step-by-step tour of 5 essential Footings and Frameworks to take a solution-focused approach to making tough performance conversations and the feedback you have to give more ‘sayable’ and ‘hearable’ – particularly difficult ones.  [see our E-Zine Issue #13 for highlights]

Register NOW on-line, by email or fax

All Change Forum clinics are practical, challenging and stimulating with a comprehensive take-away Toolkit to help you put your learning into practice in real time back at work… Those who’ve been along to other Change Forum programs know that Bill takes a down-to-earth approach and creates a relaxed, engaging, safe and fun environment for learning...

SUMMER 2013** (All fees include GST) Early registration & Multiple place discounts:

2-day clinics $795 single or $1500 for 2 places or 2 events... [NFP & Schools $695 single or $1320 for 2]**

1-day clinics $475 single or $925 for 2 places... [NFP & Schools $440 single or $850 for 2]**

Register on-line or use the form in course Flyers

**Discounts apply for registrations up to 21 days prior to the event. Register first, payment on Invoice within 14 days & prior to attendance. CBD Venues advised on registration. Timing: 8.30 am to 4.30 pm each day.)

Lunch, refreshments and comprehensive self-coaching Guidebook included.

Can we do these clinics IN-HOUSE? The Change Forum regularly delivers programs in-house in a variety of contexts and formats.  If scheduled course dates don’t suit and you’d like to incorporate any of our clinics or tailored programs into your internal teambuilding or leadership development initiatives, use our on-line enquiry form or call us direct to discuss ways we can help…

News, FactFiles & Services Profiles: Find out more about our change support, coaching and team development services in our Working Better Together, Coaching and Change Services Profiles.  CC E-NEWS (our seasonal E-Zine) plus FactFiles, Key-Notes and other resources also available on-line, featuring information, articles and topical tips on a range of subjects covered in our various learning programs to share with colleagues and friends.

Your help in Networking always appreciated: Hope to see you or your staff at one of these great learning opportunities, but either way, your help in sharing information about our programs and events with staff, colleagues, associates and your wider management, HR and regional networks is always greatly appreciated...

Thank you for your time. And if you don't want any more news, tips or notices of upcoming learning events in your local area let us know.  [Unsubscribe below]

Christmas Cheers…

Bill Cropper

Director - The Change Forum






+61-(0)429-687 513

+61-(0)7-4068 7591

+61-(0)7-4068 7555


Regular Early Fees >21 Days:

2-Day / 1-Day (All GST Inc)

• $795 / $475 per person

• $695 / $440 Schools / NFP

FEE Includes

• Self-Coaching Toolkit

• Lunch & refreshments

VENUE Confirmed on Registration


or Phone, Fax or Email

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