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Conversations Count for Success…
Casual, crucial, caustic or contentious, conversations are the cement that holds teams together and connects us to others. In fact, they’re a core business process!
Whether you’re leading change, dealing with difficult discussions, building a better team, revitalising culture, energising classrooms, coping constructively with complaints or creating an exceptional customer service climate – the essential actions we all take happen almost entirely through conversations.
Handling hard talks, conflict and confrontation Is the toughest test of our emotional and conversational capabilities. How well leaders and teams face up to difficult discussions to resolve differences is the true yard-stick for healthy work cultures.
While many workplace dilemmas hark back to habits of talk that obstruct constructive conversation-making, lots of people still don’t see the need to work on their conversational skills. Knowing when and how to use different conversational approaches and tools is a vital but neglected element for personal mastery, inspirational leadership, vibrant teams and business success.
And that's where The Change Forum’s conversational coaching clinics come in.
Our coaching clinics deal with real-life conversational challenges and practical tools practice in a safe, small group environment to help build your confidence to manage your future conversations in a more mindful and effective manner and make every one of them count. Rate yourself in 5 capability areas for conversational competency on our Conversational Coaching Scorecard then try-out a variety of down-to-earth, easy-to-apply tools and techniques that will help your conversations to be more constructive and tough talks more trouble-free.
All The Change Forum programs can be delivered in-house in generic format or tailored to your special team or leadership development needs. And we offer individualised coaching in conversations for those who prefer a more personalised approach or have specific issues they'd like to focus on.
Review course Outlines for our current collection of scheduled Conversational Coaching Clinics or follow the program Title link for more detailed course information, scheduled dates and registration links: